E-commerce Terms of Use

Article 1 (Purpose)
These terms aim to regulate the rights, obligations, and responsibilities of the Cyber Mall and the users when using internet-related services (hereinafter referred to as “Services”) provided by the Morakano Apps Cyber Mall (hereinafter referred to as “Mall”), operated by Morakano Studio (hereinafter referred to as “Company”).

Article 2 (Definitions)

1. The definitions of the terms used in these terms are as follows:

   • “Mall” refers to the virtual store established by Morakano Studio (hereinafter referred to as the “Company”), which allows users to trade goods and services through information and communication devices such as computers. It also refers to the business entity operating the cyber mall.
   • “User” refers to both members and non-members who access the “Mall” and receive services provided by the Mall according to these terms.
   • “Services” refers to the various services provided by the Company, including app functionalities, both paid and free.

2. Terms not defined in this article will be determined by related laws, guides, and the Company’s service policies, or otherwise follow common practices.

Article 3 (Clarification, Explanation, and Revision of Terms)

1. The “Mall” shall display the contents of these terms, the business name, representative’s name, business address (including the address where consumer complaints can be processed), email address, business registration number, telecommunications sales report number, personal data protection officer, and other related information for the user to easily view on the initial service screen of the Morakano Apps Cyber Mall. However, the terms may also be displayed via a link for the user to access.
2. Before agreeing to the terms, the “Mall” must provide users with clear and easy access to important information such as withdrawal rights, delivery responsibilities, and refund conditions, in a separate link or popup window to obtain the user’s confirmation.
3. The “Mall” may revise these terms without violating relevant consumer protection laws, the regulation of terms, the electronic document and transaction laws, and other relevant legislation.
4. When the “Company” revises the terms, it must announce the revised terms and the reasons for revision on the initial screen of the Mall at least 7 days before the revision’s effective date.
5. The revised terms apply only to contracts made after the effective date. For contracts made before that, the old terms apply unless the user requests and the Mall agrees to apply the revised terms.
6. For matters not defined in these terms, or for interpretation of these terms, the laws related to consumer protection in e-commerce, the regulation of terms, and other relevant laws and guidelines shall apply.

Article 4 (Content, Provision, and Modification of Services)

1. The “Services” provided by the “Mall” include:

   • Providing information on services and concluding purchase contracts.
   • Download services for software provided by the “Mall,” such as apps.
   • Other tasks defined by the “Mall.”

2. The “Mall” may modify the service details based on technical specifications or other factors. In the case of significant changes to an already provided service, the “Mall” must notify users through a notice on the bulletin board or by email.

3. If changes in services cause users to suffer losses, the “Mall” will compensate unless it proves no fault.

Article 5 (Suspension of Services)

1. The “Mall” may temporarily suspend the provision of services due to system maintenance, failures, or communication interruptions.
2. If service suspension results in user or third-party losses, the “Mall” will compensate, unless it proves there was no fault.

Article 6 (Membership Registration)

1. Users may apply for membership by filling in their information according to the registration form provided by the “Mall” and indicating consent to these terms.

2. The membership registration form may include the following:

   • ID and password
   • Email address
   • Mobile phone number

3. The “Company” may limit or suspend membership if false information is provided during registration or if technical issues arise that hinder registration.

4. The “Company” will approve membership registration unless there are problems.

5. Members must update their registration information in the event of changes within a reasonable period.

Article 7 (Withdrawal from Membership and Loss of Eligibility)

1. Members may request withdrawal from the “Mall” at any time, and the “Mall” will process the request immediately.

2. The “Mall” may limit or suspend membership if a member:

   • Registers false information.
   • Fails to pay for goods or services purchased from the “Mall” by the due date.
   • Engages in activities that disrupt e-commerce or violate laws.

3. If a member repeats violations or fails to correct the issues within 30 days, the “Mall” may terminate the membership.

4. The “Mall” will delete the member’s registration upon termination and notify the member in advance, allowing at least 30 days to explain the situation.

Article 8 (Notification to Users)

1. The “Mall” may notify users through the email address registered with the “Mall.”
2. For notifications to a large number of users, the “Mall” may use a bulletin board for at least one week instead of individual notifications, except for matters that significantly affect the user’s transactions.

Article 9 (Purchase Request and Consent for Personal Information Provision)

1. Users request purchases through methods such as:

   • Searching for and selecting goods.
   • Providing delivery information such as name, address, phone number, and email.
   • Confirming the terms, payment, and other required details.

2. The “Mall” must inform users when providing personal data to third parties, including the recipient’s identity, purpose of use, and data retention period.

3. If the “Mall” delegates the handling of personal data to a third party, it must inform the user and obtain consent.

Article 10 (Payment Methods)
Payments for goods or services purchased from the “Mall” can be made using various methods such as bank transfers, credit cards, and other electronic payment systems. The “Mall” will not charge additional fees on payments.

Article 11 (Modification of Services)
① The “Company” may modify, suspend, or change some or all of the goods and services provided free of charge or for a fee, as necessary due to policy, operational, or technical reasons.

② If the “Company” changes the content or usage method of a paid service, it will post the reason for the change, the details of the changed paid service, and the provision date on the initial screen of the paid service for at least 7 days before the change.

③ In cases referred to in Paragraph 2 of this article, if the changes are significant or disadvantageous to existing users, the company will notify users individually by contacting them directly, clearly informing them of the changes. If users do not wish to use the modified service, they can terminate the service contract.

Article 12 (Supply of Goods, etc.)
① Unless otherwise agreed upon with the user, the “Mall” will take necessary actions such as custom manufacturing, packaging, etc., to deliver goods within 7 days from the day the user places the order. If the “Mall” has already received all or part of the payment for the goods, it will take action within 3 business days from the date of payment. In this case, the “Mall” will take appropriate actions to allow the user to check the supply procedures and status of the goods.

② The “Mall” will specify the delivery method, the party responsible for delivery costs, and the delivery period for each method. If the “Mall” exceeds the agreed delivery period, it will compensate for any losses incurred by the user. However, this does not apply if the “Mall” proves it was not negligent or at fault.

Article 13 (Withdrawal of Offer, etc.)
① A member who has entered into a contract for the purchase of a paid service on the “Mall” may withdraw the offer without paying additional fees or penalties within 7 days from the later of the contract date or the content availability date.

② Users cannot withdraw an offer in the following cases, against the company’s will. However, in the case of a contract consisting of divisible content, the non-divisible part can still be withdrawn:

• Paid content used or applied immediately after purchase
• Content where additional benefits are provided and the additional benefits have been used
• Content whose utility is determined upon opening or can be considered used upon opening
• Goods or services that have been lost or damaged due to the user’s fault (e.g., using them improperly outside of the prescribed usage method)
• When the user refuses to resolve an issue through service updates, preventing the use of the service
• When the user fails to use the service due to their own mistake

③ If the “Mall” has not clearly indicated in advance that the withdrawal of an offer is restricted or has not provided a trial product, the user may still withdraw the offer.

④ Despite the above, if the goods do not match the advertised content or if the contract is not executed as agreed, the user can withdraw the offer within 3 months from the delivery date or within 30 days from when the user became aware of or could have become aware of the issue.

⑤ If a user withdraws an offer, the company can confirm the purchase and download details through the “Mall.” The company may contact the user to confirm the validity of the withdrawal and may request additional documentation.

⑥ If a minor enters into a mobile content purchase contract without the consent of their legal representative, the minor or the legal representative can cancel the contract. However, if the minor used allowed property or deceived others into thinking they were an adult or had the legal representative’s consent, cancellation is not possible.

⑦ To confirm whether a user is a minor, the company will check details such as the mobile device used for payment, the person making the payment, and the payment method holder’s information. The company may request documents proving the user’s status as a minor or their legal representative.

Article 14 (Privacy Protection)
① The “Company” strives to protect the personal information of its members in accordance with relevant laws and regulations and will handle such information according to its privacy policy. However, the privacy policies of third-party services linked to the “Mall” do not apply to personal information.

② When collecting personal information from users, only the minimum necessary information for service provision is collected.

③ The “Mall” will notify users of the purpose of collecting personal information and obtain consent.

④ The “Mall” will not use collected personal information for purposes other than those stated and will notify the user if the information is to be used for a new purpose or provided to a third party. However, exceptions may apply according to applicable laws.

⑤ If consent is required under paragraphs 2 and 3, the “Mall” will provide clear information about the collection purpose, the identity of the person collecting the information, and any third-party data provision. Users may withdraw consent at any time.

⑥ Users may request access or correction of their personal information held by the “Mall,” and the “Mall” will take necessary actions without delay.

⑦ Personal information collected by the “Mall” will be destroyed without delay once the purpose is fulfilled.

⑧ The “Mall” will not set pre-selected checkboxes for consent regarding the collection, use, and provision of personal information. If a user refuses consent, the “Mall” will specify any services that will be restricted and will not reject registration or service provision solely due to refusal of non-essential information.

Article 15 (Obligations of the “Mall”)
① The “Mall” shall not engage in activities prohibited by laws or public policy and will make every effort to provide goods and services continuously and reliably in accordance with these terms.

② The “Mall” must implement a security system to protect users’ personal information (including credit information) to ensure safe use of the service.

③ If the “Mall” engages in unfair advertising practices according to the Fair Labeling and Advertising Act, it is liable to compensate the user for any resulting damages.

④ The “Mall” will not send unwanted commercial emails.

Article 16 (Responsibilities for ID and Password)
① The member is responsible for managing their ID and password, except in cases referred to in Article 17.

② Members must not allow third parties to use their ID and password.

③ If a member’s ID or password is stolen or used by a third party, they must immediately notify the “Mall” and follow any instructions provided by the “Mall.”

Article 17 (User’s Obligations)
① The user must comply with these terms and relevant laws and avoid actions that interfere with the company’s operations.

② Users must not engage in the following behaviors:

• Registering false information during application or changes
• Impersonating others
• Changing information posted on the “Mall”
• Sending or posting information not prescribed by the “Mall,” such as computer programs
• Infringing on the intellectual property rights of the “Mall” or third parties
• Damaging the reputation or interfering with the operations of the “Mall” or others
• Posting obscene, violent, or socially inappropriate messages, images, sounds, or other information on the “Mall”

Article 18 (Relationship Between Linked “Malls”)
① The upper-level “Mall” and the lower-level “Mall” are linked through hyperlinks, with the former being referred to as the “linked Mall” and the latter as the “linked-to Mall.”

② The linked “Mall” is not responsible for any transactions with users involving goods provided by the linked-to “Mall” unless this is explicitly stated on the linked “Mall’s” homepage or popup screen.

Article 19 (Copyright Ownership and Restrictions on Use)
① Copyright and other intellectual property rights for works created by the “Mall” belong to the “Mall.”

② Users must not reproduce, transmit, publish, distribute, broadcast, or use any information obtained from the “Mall” for commercial purposes without prior approval from the “Mall.”

③ If the “Mall” uses the user’s copyright as agreed, the “Mall” will notify the user accordingly.

Article 20 (Compensation for Damages)
The “Company” or “User” may claim compensation for damages if the other party violates the obligations set forth in these terms. The company’s liability may be limited to certain extents, except in cases of intentional or gross negligence.

In case of disputes with a third party due to a breach of these terms, the responsible party must indemnify the other party and compensate for any resulting damages.

Article 21 (Disclaimer)
The “Company” is not responsible for failing to provide services due to force majeure events such as natural disasters, state of emergency, service interruptions by telecom providers, power outages, or hacking. The company is not responsible for damages related to the free services provided under these conditions.

The “Company” is not liable for damages caused by the user’s fault, nor is it responsible for disputes between users or between users and third parties.

Article 22 (Dispute Resolution)
① The “Mall” will install and operate a compensation process for handling legitimate complaints and claims from users.

② The “Mall” will prioritize the handling of user complaints and inform the user of any delays or reasons for processing issues.

③ In case of disputes related to electronic commerce, users may seek dispute resolution through the Fair Trade Commission or other designated mediation agencies.

Article 23 (Jurisdiction and Governing Law)
① Any lawsuit arising from electronic commerce disputes between the “Mall” and users will be filed in the district court where the user resides or in the district court with jurisdiction over the user’s residence.

② The governing law for any lawsuits between the “Mall” and users will be the laws of the Republic of Korea.

[Supplementary Provisions]
These terms will be enacted on March 31, 2025.